French Speaking Account Executive – Private Aviation

French Speaking Account Executive – Private Aviation

Salary: €45,000 per annum + €25,000 Guaranteed commission for first 12 months + Uncapped OTE

Location: Remote must be based in Paris

Our client is a leading company in the aviation industry and is seeking to employ a French Speaking Swiss Account Executive.

Purpose of Position:

To be a trusted consultative partner to the business and its clients. The Account Executive will be based in Paris and will leverage their knowledge of the business along with a detailed understanding of their customer’s needs to retain and upsell business.

Key Responsibilities:

• Retain and upsell business; ensures that results are attained, if not exceeded; monitors economic trends, and customer usage to proactively offer solutions for renewal, trading, adding-on and graduating to new products; and unearths referral opportunities.
• Effectively manages timelines to address upcoming renewals and expirations; uses Salesforce.com to effectively track the progress of all opportunities, retention efforts and day to day client meetings and communications; and works with Manager on ad hoc reporting for senior management.
• Familiar with the client’s programme (i.e. billing, international travel, booking, etc.) and seeks detailed program explanations from internal experts; proficient in the technical aspects of aircraft and aviation and keeps abreast of new product offerings and updates to internal policies;
• Regularly communicate with the customer via phone, e-mail, and in-person meetings to obtain feedback; uses the feedback to lead discussions with internal team members to ensure clients remain loyal to the company; stays informed of changes to client and client’s industry and addresses any changes with a solution-based approach; and uses strategies introduced through internal sales training to build consensus of clients’ value throughout multiple levels of Client organisations;
• Proactively monitors Client flight activity to minimise and resolve service disruptions, communicate and champion the clients’ value through service victories and upgrades; through research, analysis, and building of relationships, obtains a detailed understanding of the Client’s needs and articulates how such needs and goals are achieved by the clients’ products and services; effectively
• communicates any changes regarding the Clients program to Owners; and communicates to about all regional Client events and manages Client attendance.

Personal Specification:

• Minimum 3 years related account management experience in a similar airline, Private Aviation or luxury product/service field
• Previous Sales experience preferred
• Highly proficient in MS Office Suite
• Fluency in Business English and French (written and spoken).
• High Proficiency in MS Office